Delete Your Account & Data

Last updated: April 18, 2026

This page explains how to request deletion of your BossX account and the data we hold about you.

Option 1 — Delete from inside the app

1. Open the BossX or BossX Driver app.
2. Go to Profile (bottom-right tab).
3. Tap Settings.
4. Scroll to the bottom and tap Delete Account.
5. Confirm. Your account is marked for deletion immediately and processed within 72 hours.

Option 2 — Request by email

If you cannot access the app, email contact@bossx.app from the email address associated with your account, with the subject "Delete my account". Include:

• The phone number registered on the account (if you used phone sign-in)
• Whether you want full deletion or only personal data deletion (see below)

We confirm the request within 5 business days and complete it within 30 days.

What gets deleted

Data	On deletion
Profile (name, avatar, phone, email)	Deleted immediately
Chat messages (Stream Chat)	Deleted immediately
Saved places, favorites, contacts	Deleted immediately
Real-time location data	Deleted immediately
Push-notification tokens	Deleted immediately
Firebase Auth credentials	Deleted immediately

What we retain (and why)

Data	Retention	Reason
Ride records (anonymized — no names, no phone)	3 years	Driver earnings records, dispute resolution, accounting
Server access logs	90 days	Security, fraud investigation
Crash reports (Firebase Crashlytics, anonymized)	90 days	App stability monitoring

After these retention periods, data is purged from our systems.

Partial deletion

If you want to remove specific personal data (e.g., saved places, chat history) without closing your account, contact contact@bossx.app and describe what you'd like removed.

Third parties

When you delete your account, we also instruct the following processors to delete your data:

• Firebase (Google) — Auth, Realtime Database, Cloud Storage, Crashlytics
• Stream Chat — messaging
• Google Cloud (Cloud Run, Cloud SQL) — backend API + database